We have delivered over one thousand projects and specialise in bespoke consulting activities.
Our experienced and specialist resources for the development and delivery of program and project outcomes is the cornerstone of our success.
We work with an extensive network of associates and industry partners to complement existing resources. Our senior people bring the right balance of qualifications with superior industry experience.
Our Delivery team offers a broad range of capabilities coupled with workflow and automation, including:
Case Study 1 - Fund Client
Outcomes
Cost Savings: 45% percent in staff reduction.
Reduced Manual Activities: 80% reduction across business model and integration of multiple systems activities developed into one software application.
Decentralised Processing: 100% of claims initiated and processed by employer groups with automation and review to back office.
Case Study 2 - Government Health Authority
Outcomes
Savings: 99% reduction in staff time in locating and access information.
Centralisation Activities: 100% reduction separate systems and processes with less than 1% retrieval error rate.
Automated Document Management: 100% of documentation mapped with automation for storage and retrieval in back office.
Case Study 3 - Dental Industry
Outcomes
Time Savings: 90% reduction manual workflows.
Single Payment Solution: 100% reduction separate systems and payment processes.
Automated Process Management: 100% of payment process and banking automated with reporting reconciliations, storage and data retrieval in back office.
Case Study 4- NDIS Provider
Outcomes
Time Savings: 85% reduction of manual activities for processing.
Data Gathering and Dissemination Solution: 100% reduction separate data systems and payment processes.
Automated Process Management: 100% automation and client workflow of NDIS client processing, payment process and banking with reporting and reconciliations, storage and retrieval in back office.
Case Study 5 - Severance Fund Manager
Outcomes
Cost Savings: 50% in staff reduction.
Reduced Manual Activities: Reduction of 65% of manual activities with less than 4% error rate.
Decentralised Processing: 100% of contributions banked, reported and distributed with automation and review to back office.
Case Study 6 - Energy Provider
Outcomes
Efficiency Savings: 100% reduction in staff time in facility connections for electricity, gas and internet made in real-time.
Centralisation Activities: 100% reduction separate systems and processes with less than 4% retrieval error rate.
Automated Document Management: 100% of mapping of facility management, connections for gas, electricity and internet mapped with automation for storage and retrieval to referral agents and in the back office.
Case Study 7 - Mining Resources
Outcomes
Efficiency Savings: Automated workflow analytical data analysis and testing management with customised client reporting in real-time.
Centralisation of Activities: 100% reduction separate manual processes for client management.
Workflow & Process Management: Complete workflow solution for client.
Case Study 8 - Investment Firm
Outcomes
Time Savings: Centralisation, tracking and management of client issues to reduce staff time.
Centralisation of Activities: 100% reduction separate systems and processes for client management.
Document Management: Complete workflow solution for advisers and process documentation for clients.
Case Study 9 - NBN Provider
Outcomes
Time Savings: Centralisation of document management to reduce 85% of retrieval errors and staff time.
Centralisation Activities: 100% reduction separate systems and processes with no retrieval error rate for thousands of documents in library system.
Workflow and Process Management: 100% of storage and retrieval facility for management of quality documentation for over 1300 users.
Case Study 10 - Fleet Management Solution
Outcomes
Cost Savings: 100% reduction of manual critical fatigue management system with automated workflow of GPS data, analysis and testing and customised client reporting in real-time.
Centralisation Activities: 100% reduction separate manual processes.
Reporting and Document Management: Complete workflow solution for client and over 400 users.